Frequently Asked Questions

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Melissa Satram LMFT offers a variety of counseling services including individual therapy, couples therapy, and family therapy.

During your first session with me, I will ask you questions to get to know you better and understand what brings you to counseling. You will also have the opportunity to ask any questions you may have about the counseling process.

One counseling session lasts for 50 minutes. I offer a free 20-minute session which can be booked through the homepage. The length of therapy can vary greatly depending on your individual goals, needs, and the nature of the challenges you’re facing. Some people may feel relief and experience significant progress in just a few sessions, while others may benefit from longer-term therapy.

During our initial sessions, we will work together to identify your goals and discuss a treatment plan that fits your needs. I believe in a collaborative approach, and we’ll regularly assess your progress to ensure therapy is helping you achieve the results you're looking for.

Ultimately, the decision about how long to continue therapy will be made by you, in partnership with me, based on your comfort, progress, and goals.

 At this time, I do not accept insurance. However, I can provide you with a receipt (or superbill) that you may be able to submit to your insurance company for reimbursement, depending on your plan. I recommend checking with your insurance provider to see if they offer out-of-network benefits for therapy services.

If you have questions about fees or payment options, please feel free to contact me directly. I am happy to discuss the details and help you find the best solution for your needs.

 We conduct all sessions via [Zoom/Telehealth platform], ensuring privacy and security for your comfort. Once your appointment is confirmed, you'll receive a link to the session. 

  We understand that life happens! Please let us know at least 24 hours in advance if you need to reschedule or cancel your session.

 Yes, all therapy sessions are strictly confidential. As a licensed therapist, I am committed to maintaining your privacy and ensuring that everything discussed in our sessions stays between us. However, there are a few legal and ethical exceptions to confidentiality:

1. Harm to Self or Others: If you are at risk of harm or are planning to harm yourself or others, I am required by law to take steps to ensure your safety, which may involve disclosing information to appropriate parties.
2. Abuse or Neglect: If there is suspected abuse or neglect of children, elders, or vulnerable adults, I am obligated to report it to the relevant authorities.
3. Court Orders: If a court subpoenas your records or testimony, I may be required to release certain information. However, I will discuss this with you before releasing anything, and I will make every effort to protect your privacy.

In all other situations, your personal information and what you share during sessions will remain private, in accordance with confidentiality laws and ethical guidelines. If you have any concerns about confidentiality, please feel free to discuss them with me during our sessions.